Order Cancellations

An agreement for Kendra Scott to sell goods to you is made when we accept your order. The description of goods, price, and applicable tax are agreed on between you and Kendra Scott when an order is placed. You are responsible for the charges for transport, packaging, freight, and/or insurance of your order as reflected in the order summary provided upon checkout.

Placement of an order is a binding agreement. Once placed, all orders are considered final and you may not change or cancel them. Kendra Scott reserves the right to cancel any order for any reason whatsoever, including but not limited to unauthorized, altered, or ineligible use of an offer or payment. Kendra Scott reserves the right to modify or cancel a promotion due to system error or unforeseen problems.