How to Place an International Order

Kendra Scott has partnered with Borderfree to provide international shipping to more than 175 countries. Borderfree is a groundbreaking global e-commerce company that allows us to show all our prices in your currency and lets us take advantage of a fast, reliable shipping network. When you place an international order, your transaction will be with Borderfree, but Kendra Scott is happy to assist with customer service needs.

BORDERFREE

Your international purchase is managed and made secure by our partner vendor Borderfree, a technology company that helps U.S. retailers carry out transactions with consumers across the globe.

From the homepage if on a desktop device, click on the country displayed in the bottom right at the end of the page and select your shipping destination and currency. Or, if you are using a mobile device, look for the country to be displayed in the bottom of the navigation menu. After selecting your shipping country and selecting the currency, product prices will be displayed in the currency you selected. If you don’t see your country listed, we don’t currently ship to that destination. For most countries you will see a guaranteed order total that includes shipping costs and any applicable duties and taxes that will be paid at checkout. There are some countries that only offer the option to pay duties and taxes upon delivery. After you place an order, you will receive an email that your order was received, another email when it has been approved, and an email when it has shipped.

All international orders are processed by our international shipping partner, Borderfree. The maximum order value for international shipment is USD $25,000 (does not include duties and taxes).

If you are shipping to an APO/FPO address, please use the regular checkout process, using the United States as your shipping country.

Shipping Timeline

Once your transaction is complete, Kendra Scott will ship your item to the Borderfree shipping hub in the United States. Borderfree then ships your order to its final international destination. Most in-stock items will arrive 5-15 business days after receipt of your order. You’ll see a more specific shipping range at checkout. Please note that shipping windows are estimates and delivery dates cannot always be guaranteed.